FAQ
The currency used on the online store is the USD.
Once you have completed your purchase, you will receive an email confirmation along with your tracking number. Should you not receive an email confirmation, please contact us at orders@wearelane.com and we will get in touch with you promptly.
You can return all LANE products for an exchange or refund as long as the products have not been worn and/or washed or damaged in any way.
Should you wish to exchange a product or obtain a refund, please note that return shipping is at the customer’s expense.
For any exchange or refund, please send an email to orders@wearelane.com stating your name and address.
Refunds will be made to the same credit card or Stripe account used at time of purchase, once the package has been received at the company’s head office.
For any exchange, a new confirmation email will be sent to you providing further information. Should a swimsuit be lost while shipped for exchange or refund purposes, LANE will not be held responsible for the loss.
Depending on shipping destination, your order should arrive within 2 to 10 business days.
Should a LANE product arrive damaged, please contact us at returns@wearelane.com and we will assist you promplty.
We accept all major credit cards and Stripe.
Please refer to Sizing Chart below.
You can contact us at any time at info@wearelane.com.
Absolutely! LANE uses SSL. It is encryption technology ensuring secured transmission on Internet of personal information. We do not store any credit card information nor do we share personal information with a third party.
However, should you still have concerns about ordering online, please contact us at info@wearelane.com and we will contact you to propose using an alternative method of purchase.
Custom fees may apply in some cases. LANE is not responsible for paying customs fees nor can we foresee the cost of such fees.
Exchange and refund
You can return your LANE products for an exchange or refund as long as the products have not been worn and/or washed or damaged in any way.
Should you wish to exchange or obtain a refund, please note that return shipping is at the customer’s expense.
For any exchange or refund, please send an email to orders@wearelane.com stating your name and address.
Refunds will be made to the same credit card or Stripe account used at time of purchase.
For any exchange, a new confirmation email will be sent to you providing further information.
Should a swimsuit be lost while shipped for exchange or refund purposes, LANE will not be held responsible for the loss.
Should a LANE product arrive damaged, please contact us at djuneau@wearelane.com and we will assist you promply.
Shipping Canada : 10$US
Express : 12$US
Shipping USA : 15$US
Express : 25$US
Shipping Worldwide : 29$US
Express : 39$US
Shipping
LANE ships its products from Canada virtually anywhere in the world. Please see list of countries below:
Should the name of your country not appear on the list above, please contact us at info@wearelane.com and we will do our best to accommodate you.
Once you have completed your purchase, you will receive an email confirmation along with your tracking number.
Should you not receive an email confirmation, please contact us at orders@wearelane.com and we will get in touch with you promptly.
ANE ships through Canada Post.
Custom fees may apply in some cases. LANE is not responsible for paying customs fees nor can we foresee the cost of such fees.
Cleaning instructions
LANE swimwear must be washed in cold water and air-dried (do not place in dryer). Do not iron. Do not bleach.
Sizing chart
28 : UK/US SIZING = 36 EURO SIZING WAIST SIZE : 28-29'' = 71-74cm
30 : UK/US SIZING = 38 EURO SIZING WAIST SIZE : 30-31'' = 76-79cm
32 : UK/US SIZING = 40 EURO SIZING WAIST SIZE : 32-33'' = 81-84cm
34 : UK/US SIZING = 42 EURO SIZING WAIST SIZE : 34-35'' = 86-89cm
36 : UK/US SIZING = 44 EURO SIZING WAIST SIZE : 36-37'' = 91-94cm
We use high quality European fabrics, which have been designed and tested using stringent criteria.
Contact
RETURNS + EXCHANGE
djuneau@wearelane.com
ORDERS
Congrats you just got LANED
orders@wearelane.com
ANY OTHER INFORMATION
djuneau@wearelane.com
Terms & conditions
When using our online checkout, LANE collects the following information: your name, address and email. We only use this information for billing and shipping purposes. We use PayPal for payments and LANE has only access to your banking details through this service. We do not share, sell or communicate any of your information to third parties. When you subscribe to our newsletter, you allow us to send you news and promotional emails. You may unsubscribe at any time.
All contents of this website is exclusive to LANE and subject to applicable laws. You may not copy or reproduce objects pictured. You may not distribute our material without seeking prior approval. All prices are listed in US Dollars. We do our best to provide you with images as accurate as possible, but item colour may vary depending on your screen.